FAQ

Welcome to the FitFlexApp Store FAQ page! Here, you'll find answers to some of the most common questions about our fitness accessories, fitness gadgets, nutritional products, and everything in between. If you need further assistance, please don’t hesitate to contact us.

General Questions

1. What type of products do you offer?
We specialize in fitness accessories,fitness gadgets, nutrition products, and accessories designed to support a healthier, more active lifestyle. From innovative workout tools to premium supplements, we’ve got everything you need to stay on track with your fitness goals.

2. Do you offer discounts or promotions?
Yes! We frequently run seasonal promotions and special discounts. Be sure to subscribe to our newsletter and follow us on social media for the latest updates and exclusive deals.

Shipping & Delivery

1. Where do you ship to?
At the moment we ship accross Pakistan ! Shipping times may vary depending on your location.

2. How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times depend on your location:

  • PAKISTAN: 5-7 business days

3. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. You can use this link to monitor your order’s journey.

Returns & Refunds

1. What is your return policy?
We accept returns within 7 days of delivery for unused and unopened products. Please ensure the items are in their original packaging.

2. How do I request a return?
To initiate a return, please contact our support team at support@fitflexapp.com. Provide your order number and the reason for the return.

3. When will I receive my refund?
Refunds are processed within 5-7 business days after the returned item is received and inspected.

Product-Related Questions

1. Are your nutritional products safe?
Absolutely! All our nutritional products are made with high-quality, tested ingredients and comply with strict safety standards. Always consult a healthcare professional before starting any new supplement.

2. How do I set up and use fitness gadgets?
Each gadget comes with a detailed user manual to help you get started. If you encounter any issues, feel free to contact us for support.

3. Do you offer warranties on gadgets?
Yes, most of our fitness gadgets come with a 6-month warranty. For more details, check the product page or contact us.

Customer Support

1. How can I contact you?
You can reach us via:

2. What are your customer support hours?
Our support team is available Monday to Friday, 9:00 AM - 6:00 PM (EST).

Still Have Questions?
We’re here to help! Reach out to us, and we’ll get back to you as soon as possible.

Thank you for choosing FitFlexApp! 🚀